Cookie Policy
SECTION 1 — INTRODUCTION AND SCOPE
Zmootz Vive Co., Ltd. (“Company” or “Zmootz”) uses cookies and similar technologies on the Zmootz website, platform, and digital channels to enable the Platform to function correctly and securely, remember user preferences, analyse usage, improve the user experience, and support communication or digital marketing to the extent permitted by law.
This Cookie Policy (“Cookie Policy”) explains the types of cookies used, the purposes of their use, retention periods, disclosure or transfer of related data, how to manage cookies, and your rights relating to cookies.
This Cookie Policy forms part of Zmootz's Privacy Policy and should be read together with it.
The use of certain types of cookies may involve the collection, use, or disclosure of personal data under the Personal Data Protection Act B.E. 2562 (2019) and related law. Such processing will be carried out on the appropriate lawful basis, including your consent where required by law.
SECTION 2 — WHAT ARE COOKIES AND SIMILAR TECHNOLOGIES
Cookies are small data files that a website or online system stores on your device, such as a computer, smartphone, or tablet, through your browser or application, to enable the website to remember certain information about your usage. In addition to cookies, Zmootz may use similar technologies, such as:
(1) Pixel Tags or Web Beacons — small codes or images used to measure page views, clicks, or campaign results;
(2) Local Storage or Session Storage — browser storage areas used to record certain usage status or settings;
(3) SDKs or other tracking technology, where Zmootz uses related systems, applications, or digital services;
(4) Device or browser identifiers, used for security, session verification, usage analytics, or digital marketing within the scope permitted by law.
Zmootz will not use fingerprinting technology to identify individuals or conduct identity-based tracking marketing without an appropriate lawful basis. Where such technology is used for security or fraud-prevention purposes, Zmootz will use it only to the extent necessary and proportionate to the risk.
SECTION 3 — TYPES OF COOKIES ZMOOTZ MAY USE
3.1 Strictly Necessary Cookies: These cookies are essential to the basic functioning of the Platform, such as logging in, maintaining sessions, security, cyber-attack prevention, remembering cookie consent settings, the shopping basket, or booking status. These cookies are necessary to provide the digital services you have requested and may therefore be used without prior consent. If you block these cookies through your browser settings, parts of the Platform may not function correctly.
3.2 Functional Cookies: These cookies allow the Platform to remember your settings or preferences, such as language, region, and display preferences, to make your use of the Platform more convenient and consistent. Zmootz will use these cookies only after you have given consent (where required by law).
3.3 Analytics Cookies: These cookies help Zmootz understand how the Platform is used, such as visitor numbers, popular pages, usage paths, and duration of use. The data is used to improve the user experience, content performance, and campaigns. Zmootz will use these cookies only after obtaining your consent, to the extent required by law.
3.4 Marketing Cookies: These cookies are used for marketing purposes, advertising measurement, remarketing or retargeting, and displaying advertising relevant to your interests. Zmootz will use these cookies only after obtaining your consent, to the extent required by law.
3.5 Third-Party Cookies: The Platform may contain cookies or technology from third parties, such as data analytics, advertising, or payment system providers, which may also be subject to third-party policies. Zmootz will obtain your consent before use, to the extent required by law.
SECTION 4 — EXAMPLES OF PURPOSES FOR USING COOKIES
Zmootz may use cookies and similar technologies for the following purposes:
(1) enabling the Platform to function correctly, such as logging in, maintaining sessions, bookings, and payment;
(2) maintaining security, preventing cyber-attacks, and preventing misuse of the system;
(3) remembering user settings, such as language or privacy preferences;
(4) analysing website usage and developing the user experience;
(5) measuring campaigns, website visits, and content performance;
(6) supporting advertising, remarketing, or retargeting, only where consent has been obtained;
(7) connecting third-party services, such as payment systems or chat systems, as necessary.
SECTION 5 — COOKIE DETAILS AND RETENTION PERIODS
Cookies may be classified by retention period into two types:
(1) Session Cookies: cookies that are deleted when you close your browser or end your session;
(2) Persistent Cookies: cookies that remain on your device for a set period, or until you delete them.
SECTION 6 — LAWFUL BASIS FOR USING COOKIES
(1) Strictly necessary cookies: rely on the basis of performance of a contract, legitimate interest, or another basis permitted by law.
(2) Non-essential functional, analytics, and marketing cookies: used based on your consent, where required by law.
(3) Third-party cookies: used on the appropriate lawful basis, including your consent.
SECTION 7 — MANAGING AND CONTROLLING COOKIES
7.1 Cookie Consent Banner: When you access the Platform, a Cookie Consent Banner may be displayed allowing you to accept, reject, or manage cookies. Zmootz will not use analytics or marketing cookies before you give consent.
7.2 Managing and Changing Settings: You may manage or withdraw your consent at any time through the consent management tool on the Platform, or through your web browser settings. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
7.3 Browser Settings: You may configure your browser to block or delete cookies. If you block strictly necessary cookies, parts of the Platform may not function.
SECTION 8 — DISCLOSURE OF DATA AND THIRD PARTIES
Data relating to cookies may be disclosed to website system service providers, data analytics providers, advertising service providers (where consent has been given), and government authorities where required by law. Zmootz will not sell personal data obtained from cookies to third parties.
SECTION 9 — INTERNATIONAL DATA TRANSFERS
Certain cookies or technologies may result in data being sent or transferred abroad. Zmootz will act in accordance with the Personal Data Protection Act B.E. 2562 (2019) and related requirements.
SECTION 10 — YOUR RIGHTS REGARDING COOKIES AND PERSONAL DATA
You have the right to give or withdraw consent, request access, delete cookies, or exercise other rights under the Privacy Policy. You may exercise these rights through the channels specified therein.
SECTION 11 — EFFECT OF REJECTING OR DISABLING COOKIES
If you reject non-essential cookies, you may still use the core services, but may not receive a personalised experience. If you disable strictly necessary cookies, the Platform may malfunction, such as with logging in or booking.
SECTION 12 — CONTACT INFORMATION
Zmootz Vive Co., Ltd.
343/4-5 Khlong Lam Chiak Road, Nuan Chan Subdistrict, Bueng Kum District, Bangkok 10230, Thailand
Email: support@zmootz.com | Website: www.zmootz.com | LINE Official Account: @zmootz